Help center

Frequently asked questions

Everything you need to know before you match and compare loan offers.

Is Akron a lender?
No. Akron runs a matching platform that connects you with trusted third-party lenders. We don't make credit decisions or issue loans — final rates and terms come from the lender you choose.
How much can I get?
Loan amounts typically range from $50 to $5,000, depending on the lender and your eligibility. Set your target amount in the app and we'll surface the matches most likely to fit.
Will checking my matches affect my credit score?
No. Browsing your matches uses a soft check that doesn't impact your credit score. A hard credit pull only happens later, if you decide to move forward with a specific lender.
Does it cost anything to compare offers?
No. Previewing rates, terms, and repayment details is completely free. You only commit when you accept an offer that works for you.
Who can apply?
You must be at least 18 years old and a U.S. resident. Akron is available across all 50 states. Final eligibility for any specific offer is determined by the lender.
How fast will I get my money?
Matching takes about a minute. Funding speed depends on the lender you choose — many can deposit funds as soon as the next business day once your application is approved.
How does Akron use my data?
We use your details to operate the matching service, improve product performance, and connect you with third-party lenders and partners. Data collection, sharing, and sale practices are described in our Privacy Policy.
Is my information secure?
Yes. We use 256-bit encryption and secure tokenized channels. Security controls apply to data in transit and at rest, while data sale and sharing terms are disclosed in our Privacy Policy.
What if I'm not approved?
Not all applicants will qualify, and approval is up to each lender. If one match doesn't work out, you can review other options in the app — comparing is always free and puts you under no obligation.
How do I contact support?
Email us any time at [email protected] and our team will get back to you.

Still have questions?

Our team is happy to help — reach out and we'll get back to you shortly.